Privacy Policy


Effective Date: 11/21/2025


1. Information We Collect


We collect personal information you provide when you:


  • Request Qualified Domestic Relations (QDRO) consulting services.
  • Subscribe to SMS alerts or updates.
  • Contact us via forms, email, or SMS.
  • Interact with our website or services.


This may include:


  • Name, phone number, email address, mailing address, and other personal identifying information.
  • Financial details relevant to QDROs and the various retirement plans they apply to.
  • Personal divorce details and documentation.
  • Communication preferences.


2. How We Use Your Information


We use your information to:


  • Provide QDRO consulting services.
  • Send SMS messages you have opted in to receive. (e.g., status update, request for additional information).
  • Provide customer support and respond to inquiries.
  • Improve our services and personalize your experience.


3. SMS Consent


By providing your mobile number and opting in, you agree to receive SMS messages from QDRO Services NY, Inc. Message frequency may vary. Standard message and data rates may apply.


SMS consent is not shared with any third party.


You can opt out at any time by replying STOP to any message or contacting us by email at eguzman@qdroservicesny.com or by phone at (845) 390-1770.


4. Data Sharing


We do not sell your personal information. We may share data with:


  • Matrimonial attorneys assigned to the divorce matter.
  • The Plaintiff and Defendant listed in the divorce matter.
  • The Plan Administrator, third party retirement and QDRO administrators, and financial institutions that administer and oversee the QDRO process for the retirement plans the QDRO applies to.
  • The Supreme Court that has jurisdiction over the divorce matter.
  • Service providers assisting in SMS delivery.
  • Legal authorities when required by law.


5. Data Security


We implement reasonable measures to protect your information from unauthorized access, disclosure, or misuse.


6. Your Rights


You may:


  • Request access to your data.
  • Request deletion or correction of your data.
  • Withdraw SMS consent at any time.


Contact us by email at eguzman@qdroservicesny.com or by phone at (845) 390-1770 for assistance.


Terms & Conditions


Effective Date: 11/21/2025


1. Acceptance of Terms


By using our website and subscribing to SMS services, you agree to these Terms & Conditions and our Privacy Policy.


2. SMS Program Details


  • Message frequency: [e.g., up to 4 messages per month].
  • Standard message and data rates apply.
  • Supported carriers: All major carriers.


3. Opt-In and Opt-Out


  • Opt-in by electing yes on the Intake Form
  • Opt-out by electing no on the Intake Form or replying STOP to any message.
  • For help, reply HELP or contact us by email at eguzman@qdroservicesny.com or by phone at (845) 390-1770.


4. User Responsibilities


You agree:


  • To provide accurate contact information.
  • Not to use our services for unlawful purposes.


5. Professional Use


Our SMS alerts are informational and do not constitute legal. Always consult your attorney for legal inquiries and before making decisions.


6. Limitation of Liability


We are not responsible for:


  • Delays or failures in SMS delivery.
  • Charges incurred from your mobile carrier.


7. Changes to Terms


We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of changes.